Frequently Asked Questions

Non-Invasive Water Tank Cleaning FAQs

Non-invasive tank cleaning uses high-pressure vacuum machines to clean tanks without manual scrubbing or chemicals.

It is recommended to clean your water tank every 3 months to prevent contamination.

Yes, it is chemical-free and eco-friendly, ensuring no harmful residues are left in the tank.

We use high pressure specially designed suction machines that clean the tanks by just removing 25-30% water of the tanks capacity.

A 1000 litre tank gets cleaned in 30 minutes. A 5000 litre tank takes an Hour approx. The time taken is dependent on the state of the tank being cleaned. In case the tank is very dirty and has not been cleaned for a very long time then the water wasted and the time taken could be more.

No. Only if it is too dirty or we find a dead bird or a lizard or earth worms or other slimy creatures do we empty your tanks.

Yes. There is nothing wrong with the water, it is the same water which you used before the cleaning.

We believe in Conservation of Water. We do not empty the tank unless it is extremely necessary or life threatening like finding a dead lizard / dead pigeon etc. or in case the tanks are extremely dirty, full of algae/ silt.

There could be the following reasons for that

Case A: Worn out pipes. When water runs through the pipes it sucks in all the mud and silt around the pipe from where ever it is corroded or cracked. This settles in your tanks and forms the medium for fungus, bacteria,earth worms to grow.

Case B: Boring / Underground water.

Case C: Tank lids being blown off by storm/ monkeys /unruly neighbours.

This method is only applicable to cleaning water tanks and will not clean your water pipes. On regular cleaning your pipes won’t get clogged any way.

No. Anything containing any chemical is harmful to humans.

Tanks, like our teeth, get discoloured and stained because of not cleaning them regularly, one cleaning will not restore them. Regular cleaning of the tanks may get the stains to fade.

This depends on your hygiene levels. The tanks are the source of water into your home /office /factory. You brush/bathe/wash clothes/wash vegetables/ mop your house in tank water. These things would not be clean if water tanks are not clean. Some people are now getting their tanks cleaned as frequently as 15 days as they believe that since they have an option then why bathe/brush in dirty water. This is why we have special discounted prices for people who get regular tank cleanings in the form of AMC’s.

No, we are not making your water potable, we are only cleaning your tank. Please use RO before drinking.

In case of Lizards / rodents/ pigeons/ monkeys / sewage water entering your tank, we can get the tanks cleaned at the earliest but emergency cleaning charges are 50% extra than the regular charges. Not applicable to customers who are already AMC members or customers who at the time of emergency cleaning take a quarterly or higher AMC

We charge ₹ 900 for any tank upto a 1000 litres and 90 paise / litre for any tank larger than 1000 litres.

Number of tanks does not qualify for a discount. Discounts are only available on regular cleanings/ AMC’s. We have fixed rates depending on the capacity of the tanks.

We have some very attractive AMC schemes which depend on the number of cleanings.

  • Every 15 Days (24 cleanings in a year) 40% off on annual charges.
  • Every month (12 cleanings in a year) 35% off on annual charges.
  • Every 2 months (6 cleanings in a year) 30% off on annual charges.
  • Every 3 months (4 cleanings in a year) 25% off on annual charges.
  • Every 4 months (3 cleanings in a year) 20% off on annual charges.
  • Every 6 months (2 cleanings in a year) 10% off on annual charges.

All Govt. taxes as applicable

** Number of cleanings are dependent on, personal hygiene levels, skin sensitivity, infants/kids in the house or the amount of dirt and silt accumulating in the tanks

We accept UPI/ Net Banking/ Credit-Debit cards.

Water Testing FAQs

It is important for your health and safety.

Water testing helps detect TDS levels, chlorine, bacteria, heavy metals, and other contaminants, ensuring safe drinking water.

This makes sure that you adhere to government regulations, increasing your brand value.

At least once a year or if you notice changes in taste, color, or odour.

26 Parameters Tested:

  • Colour, Odour, pH Value, Turbidity and Total Dissolved Solids.
  • Calcium, Chloride, Fluoride, Free residual chlorine, Magnesium, Nitrate, Sulphate, Total alkalinity, Total hardness.
  • Lead, Total Arsenic.
  • 8 Types of Pesticide Residues.
  • Fecal coliform bacteria ( E-coli), Total coliform bacteria.

DIY kits give basic results, but professional lab testing provides a more detailed and accurate analysis.

Rainwater Harvesting FAQs

Rainwater harvesting is the process of collecting and storing rainwater for future use, reducing dependency on external water sources.

It can be used in homes, industries, institutions, and commercial buildings.

It helps conserve water, reduces water bills, prevents waterlogging, and promotes sustainability.

The cost varies based on the system size, storage capacity, and filtration method. Contact us for a customized quote.

With proper filtration and treatment, rainwater can be made safe for drinking.

The amount depends on your roof size, rainfall levels, and storage capacity.

In many areas, rainwater harvesting is encouraged, and some places offer subsidies. Check local regulations.

Regular cleaning of gutters, filters, and storage tanks ensures optimal performance.

Yes, harvested rainwater is perfect for gardening, flushing toilets and washing purposes.

Yes, eco-friendly features like rainwater harvesting can enhance property value and sustainability.

Water Audit FAQs

A water audit is a systematic analysis of water use to identify wastage and suggest optimization solutions.

Industries, institutions, commercial buildings, and large residential complexes benefit the most from a water audit.

It helps reduce water wastage, lowers water bills, ensures compliance with regulations, and improves sustainability.

The duration depends on the facility's size and complexity but usually takes a few days to a couple of weeks.

We provide a detailed report with findings, recommendations, and implementation strategies.

No, we conduct audits efficiently with minimal disruption to your workflow.

Ideally, industries and institutions should have an annual audit to monitor efficiency and changes in consumption.

Yes, a water audit identifies inefficiencies and suggests sustainable water management strategies.

Many industries are required to conduct water audits to comply with environmental regulations.

By reducing waste, improving efficiency, and promoting responsible water usage, audits support environmental sustainability.

Waterproofing FAQs

It prevents structural damage, reduces maintenance costs, and enhances the lifespan of water tanks and buildings.

Water tanks, Roofs, walls, basements, bathrooms, and industrial structures require waterproofing.

It depends on the area of application. Each surface has its own resistance!

Yes, waterproofing can be applied to both new and existing buildings/water tanks to prevent future damage.

The cost varies based on the area to be covered and the type of waterproofing method used. Contact us for a detailed quote.

Signs include damp walls, peeling paint, mold growth, and water seepage.

Waterproofing is best done during construction, but existing buildings should address leaks before monsoon or rainy seasons.

No, many modern waterproofing solutions, like Dr. Fixit, can be applied with minimal disruption.

Yes, by preventing moisture buildup, waterproofing improves insulation and reduces energy consumption.

Yes, high-quality waterproofing services often come with warranties of 5-10 years, depending on the material and service.

Sand Filters FAQs

A sand filter is a water filtration system that removes dirt, debris, and suspended particles from water by passing it through multiple layers of sand. It helps improve water clarity and quality.

Sand filters are used in residential water filtration systems, swimming pools, industrial water treatment, and agricultural irrigation systems.

Sand filters should be backwashed every 1-2 weeks to remove accumulated debris and ensure proper filtration. You need not worry if you have an automatic sand filter.

While sand filters remove sediment and particles, they do not eliminate bacteria and viruses. A UV purifier or RO system is recommended for complete purification.

Water Softeners FAQs

A water softener is a device which removes harsh minerals like calcium and magnesium, giving you softer water that’s better for your hair, skin, appliances, and plumbing.

If you notice white deposits on taps, reduced soap lathering, dry skin, and stiff laundry, you likely have hard water and need a softener.

Salt should be added every 4-6 weeks, depending on usage and the hardness of your water.

Water softeners are efficient and use minimal water during the regeneration cycle.

Carbon Filters FAQs

A carbon filter is a device which removes bad odor, volatile organic compounds (VOCs), and some heavy metals by using activated carbon to trap contaminants.

No, carbon filters remove chemical impurities and odours but do not eliminate bacteria or viruses. Pairing it with an RO system is recommended.

Typically, every 6-12 months, depending on usage and water quality.

Steel Water Tanks FAQs

Steel tanks are highly durable, long-lasting, and resistant to extreme weather conditions. They do not crack like concrete, making them an excellent long-term investment.

Yes, high-quality stainless steel tanks are corrosion-resistant and prevent bacterial growth, keeping water safe and fresh for drinking.

Steel tanks have a lifespan of 25+ years with proper maintenance, making them a cost-effective and durable option.

Minimal maintenance is required. Regular cleaning and inspections will ensure longevity and water quality.

Yes, we offer customized solutions to meet specific capacity and space requirements.

Water Level Indicators FAQs

An IoT-based water level indicator is a smart device that monitors and manages water levels in your tank in real time. It helps prevent water wastage, saves electricity, and provides remote control through a mobile app.

Due to the IoT feature of the sensor, the motor will turn on and off automatically depending upon the water level of the tank, hence, the motor is not running unnecessarily, saving electricity.

No, our IoT water level indicator is designed for easy installation. It requires minimal wiring and can be set up without major modifications to your existing system.

Yes! With our app-based water control, you can monitor water levels and turn the pump on or off from anywhere using your smartphone.

Yes, our smart water level indicator is compatible with all types of tanks, including PVC, concrete, and steel.

Absolutely! Our device allows you to set customizable water levels so the pump activates or stops based on your preferred water capacity.

You receive live updates on your app, including:

  • Current water levels.
  • Pump status (ON/OFF).
  • Low/high water level alerts.
  • Water consumption patterns.

Yes! It is ideal for homes, apartments, societies, and commercial buildings, ensuring efficient water management in all settings.

Our IoT-based water controller is built for durability, ensuring long-lasting performance with minimal maintenance.

Yes! While it is designed for automatic water pump control, it can also work with manual pumps, allowing you to monitor levels and decide when to turn the pump on or off.

RO Water Purifiers FAQs

An RO (Reverse Osmosis) system purifies water by removing dissolved solids, bacteria, heavy metals, and contaminants, providing safe drinking water.

TDS (Total Dissolved Solids) refers to the concentration of dissolved particles in water, including minerals, salts, and metals. RO purifiers reduce high TDS levels, making water safer to drink. An ideal TDS level for drinking water is 50-150 ppm (parts per million).

Yes, but many modern RO systems include mineral cartridges that reintroduce beneficial minerals.

Filters should be replaced every 6-12 months, while the RO membrane lasts 2-3 years, depending on water quality.

Yes, RO filtration removes most bacteria and viruses, but it is more effective when combined with UV (Ultraviolet) purification, which kills microorganisms.

Water Ionizers FAQs

A water ionizer electrically separates alkaline and acidic water, producing pH-balanced, antioxidant-rich alkaline water for better health.

Alkaline water can improve hydration, boost immunity, reduce acidity, enhance digestion, and provide antioxidant benefits.

Yes, moderate alkaline water (pH 8-9) is safe and beneficial for health.

Water ionizers improve pH and antioxidant properties but should be used with RO systems for complete purification.